How it works
The physical layer and the digital layer, working as one system.
A parcel handover only feels simple when placement, hardware, orchestration, access, and field operations are designed together. Here is how a StoreX station works from the moment a site is assessed to the moment an event reaches your system.
Physical operations
Placement
Sites are assessed for footfall, access, power, and servicing before a station is placed.
Installation
Modular stations are installed with a compartment mix matched to the location.
Servicing
Field operations handle cleaning, restocking of consumables, faults, and replacements.
Digital operations
Orchestration
The platform assigns compartments, issues codes, and tracks every parcel state.
Access
Single-use QR and OTP credentials open exactly one door, once.
Events
Every action produces an event that partner systems can consume in real time.
Recipient journey
From checkout to collection.
- 01
Choose StoreX
The recipient selects a StoreX point at checkout or reroutes an in-flight parcel.
- 02
Parcel arrives
The courier scans in and the platform assigns a compartment by size.
- 03
Get the code
A single-use QR code and OTP are issued to the recipient.
- 04
Collect
Scan or enter the code at the station and the correct door opens.
- 05
Return or send
The same station accepts returns and outbound parcels.
Courier journey
From route plan to proof of delivery.
- 01
Plan
Consolidated drops for a location appear as one stop in the route.
- 02
Authenticate
The driver authenticates at the station with their operator credentials.
- 03
Deposit
Scan each parcel, place it in the door that opens, close and confirm.
- 04
Close out
Proof of delivery and events flow back to the courier system through the API.
Questions
Answers before the first call.
Yes. StoreX is a live venture with operating smart-locker infrastructure, and StoreX SaaS is the platform that runs it.
No. You can use the managed StoreX network, run your own hardware on StoreX SaaS, or ask us to deploy and operate the infrastructure for you.
With a single-use QR code or a one-time password issued for that specific parcel. Codes expire once used.
Yes. StoreX SaaS exposes APIs and webhooks for parcel events, access events, capacity, and location data.
Door, occupancy, and tamper signals raise an alert in the platform, and the operating team follows an incident workflow to resolve it.
Transport hubs, compounds, malls, campuses, offices, and service centers. We assess power, access, footfall, and servicing before placement.
Want to see it against your own operation?
Tell us how your parcels move today and we will map the deployment that fits.